I might depart a zero score if it was an possibility. First off, I have been to Encore since its opening over 20 instances. I understand that the Protocol for Covid has modified issues, however there was no excuse for the way i used to be spoken to with such a condescending attitude by a number of staff members. I never had as unpleasant of an expertise with the workers as i did yesterday. I went to ask a purple jacket assistant where the ATM machine was and he pointed in its direction and said “its over there” as if i had simply killed his pet.. Then proceeded towards the ATM close to the elevators to be greeted sternly by 2 males that instructed me to pull my mask down abruptly. No staff member had ordered me to take action previous to that. They have been aggravated that i did not know to pull my mask down. They repeated the order with the same angle on my method out from the ATM area. i bit my tongue and saved walking. I additionally sat ready for a waitress to take an order from me for about an hour. Every different On line casino I’ve been to, the employees are all form and environment friendly. she walked by my area no less than 10 instances.. I’ve only had this particular subject whereas at Encore. Lastly, the problem that bothered me probably the most was getting again to my truck. I’ve methods parked within the storage and walked up/down the ramp with no issues. on my manner down the ramp i used to be greeted by security guard, mall cop, secret agent on a bike and was asked where i was going. i defined to him that i used to be heading back to my truck about 30 toes away from both of us. He ordered me to go back round via the On line casino and in to the elevator to get to the storage in a worse condescending tone as the other employees members. I perceive the Covid Protocols, but this Customer service expertise was disgraceful.
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